{"id":2415,"date":"2024-07-03T17:19:15","date_gmt":"2024-07-03T17:19:15","guid":{"rendered":"https:\/\/fruitco.org\/?page_id=2415"},"modified":"2024-07-10T19:46:29","modified_gmt":"2024-07-10T19:46:29","slug":"how-we-work","status":"publish","type":"page","link":"https:\/\/fruitco.org\/index.php\/how-we-work\/","title":{"rendered":"HOW WE WORK"},"content":{"rendered":"

EXCELLENCY<\/span><\/h2>\n

At the heart of\u00a0<\/span>Fruitco<\/span>\u00a0commitment to our clients, are the family values we hold precious: an individual service that is wholly personal, whether you are a small supermarket or a chain of luxury hotels. What this means in practice is that you deal with one person. One person who is dedicated to you and your clients\u2019 particular needs\u2014all with levels of personal service that never goes out of fashion.<\/span><\/p>\n

At every stage of our business, from assessing growers and their farming methods, all the way through to how produce is presented at the retail level, we listen to what you need, and carry it out. To the letter.<\/span><\/p>\n

\u00a0<\/span><\/p>\n

Fruitco Six Steps to Satisfaction<\/span><\/p>\n

 <\/p>\n

    \n
  1. Enquiries<\/span><\/li>\n<\/ol>\n

    Contact us, and one of our highly-trained customer service representatives will meet with you to discuss your particular needs, either on your premises or in a manner most convenient to you.<\/span><\/p>\n

      \n
    1. Account Managers<\/span><\/li>\n<\/ol>\n

      Our customer service representatives work hand-in-hand with an account manager who oversees your account. They ensure every specification you require is met\u2014whether you require particular products from a particular location, or whether you need a small order or multiple containers; one item, or the more than five hundred we offer. We thrive on receiving your feedback, and so we are always happy to hear how we can make our service better for you in the future.<\/span><\/p>\n

        \n
      1. The Ordering System<\/span><\/li>\n<\/ol>\n

        Once you have placed your order, it is immediately tracked on our comprehensive order logging system. What this means in practice is that our operations and logistics teams instantly prepare for the delivery of your order, assigning room in our cold storage facilities and in our delivery fleet.<\/span><\/p>\n

          \n
        1. Quality<\/span><\/li>\n<\/ol>\n

          With our strict attention to quality assurance, our produce arrives fresh and in perfect quality. And, after a final rigorous assessment by our quality control professionals, we dispatch it to you shortly afterwards.<\/span><\/p>\n

            \n
          1. Delivery<\/span><\/li>\n<\/ol>\n

            We deliver your produce within hours of its arrival, as with our huge fleet we are able to deliver several times a day, whether day or night. Our fleet is monitored by satellite, meaning that we can check at any time to see exactly where your order is, 24\/7. And, there is always someone available who is responsible for your account, should you need to call or email. We deliver on time and to the place you specify.<\/span><\/p>\n

              \n
            1. Post-Delivery<\/span><\/li>\n<\/ol>\n

              Once you have received your order, your account manager will follow up and address any outstanding issues or queries you might have, and deal promptly with them so you do not have to face any inconvenience. If you require advice or help with display or care of your order, we will be only too happy to assist you, as we have merchandising specialists who are at your service.<\/span><\/p>\n

              \u00a0<\/span><\/p>\n

              OUR PEOPLE<\/span><\/h2>\n

              At Fruitco, we believe in investment\u2014and there is no greater investment than the people who work with us.<\/span><\/p>\n

              We are a family-oriented business that believes family and family values extend to our employees\u2014whether they are a senior manager or someone who drives one of our trucks.<\/span><\/p>\n

              Our people are the ambassadors of our name, and so we believe in training them not just in the skills they need to ensure the levels of quality and service we insist upon, but also that they share in our success by making us a better company every day we operate.<\/span><\/p>\n

              Fruitco is more than a company. It is a family.<\/span><\/i><\/p>\n

               <\/p>\n

              THE NEW BUILDING<\/span><\/h2>\n


              \n<\/span>THE VISION AND THE CONQUEST<\/span><\/h3>\n

              Fruitco operates from Centeral Fruits And Vegetables Market Dubai, UAE with associates in Saudi Arabia, Qatar, Egypt and Jordan and cold storage facilities throughout the Middle East.<\/span><\/p>\n

              Fruitco has grown dramatically in the region by investing heavily in cold chain infrastructures to deliver the freshest produce from origin to consumers in the shortest time.<\/span><\/p>\n

               <\/p>\n

              \"\"<\/p>\n

               <\/p>\n

              FOOD SAFETY CERTIFICATES<\/span><\/h3>\n

              Fruitco is committed to its policy of bringing you and your customers only the freshest, healthiest, most nutritious, and most importantly, safe produce available.<\/span><\/p>\n

              We believe in strict environmental and health and safety controls and practices that are embodied in our ISO 22000:2018 and HACCP (Hazard Analysis & Critical Control Point) CAC \/RCP 1-1969 (Rev 04-2003) certifications.<\/span><\/p>\n

              Fruitco is the first company in the SCI to be awarded ISO 22000:2018 in the Fresh Fruits and Vegetables category. It is the most prestigious of certifications and something of which we are very proud.<\/span><\/p>\n

              \u00a0<\/span><\/p>\n

              THE FRUITCO QUALITY GUARANTEE<\/span><\/p>\n

              No matter how small or large your order, Fruitco\u00a0 guarantees that we will deliver only the highest quality produce that is fresh and delicious, and that when your customers experience its flavours, it tastes almost as if it had just been picked.<\/span><\/p>\n

              We guarantee that you will be delighted with our products and our personal service.<\/span><\/p>\n

              We stand by our reputation. We stand by our name. We stand by quality.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

              EXCELLENCY At the heart of\u00a0Fruitco\u00a0commitment to our clients, are the family values we hold precious: an individual service that is wholly personal, whether you are a small supermarket or a chain of luxury hotels. What this means in practice is that you deal with one person. One person who is dedicated to you and your […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-2415","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fruitco.org\/index.php\/wp-json\/wp\/v2\/pages\/2415","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fruitco.org\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fruitco.org\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fruitco.org\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/fruitco.org\/index.php\/wp-json\/wp\/v2\/comments?post=2415"}],"version-history":[{"count":8,"href":"https:\/\/fruitco.org\/index.php\/wp-json\/wp\/v2\/pages\/2415\/revisions"}],"predecessor-version":[{"id":2579,"href":"https:\/\/fruitco.org\/index.php\/wp-json\/wp\/v2\/pages\/2415\/revisions\/2579"}],"wp:attachment":[{"href":"https:\/\/fruitco.org\/index.php\/wp-json\/wp\/v2\/media?parent=2415"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}